Privacy Policy
Last Updated: October 2, 2025
Please read these Privacy Policy carefully before using the TourneyMate application or website (hereinafter "Application" or "App") operated by TourneyMate, LLC (hereinafter, "us", "we", "our", or "TourneyMate").
At TourneyMate, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the ways in which we track and use data as part of the App and Website. Please read it carefully to understand our practices regarding the collection, use, and disclosure of your data.
1. What Information We Collect and How
We collect personal information provided by you when you:
- Create or register an account
- Input, post, or upload information, data, or other content through the App
- Submit questions, requests, or other communications to us via various communication channels
- Contact us for customer support or technical support
- Download and use our App (Note: We do not currently collect data from users who only visit our Website)
- Host or participate in tournaments
The personal information we collect may include the following:
- Names
- Phone Numbers
- Email Addresses
- Mailing Addresses
- Location
- Birthdates
- Usernames
- Passwords
- Contact Preferences
- Gender
- Player Rating
- Stripe Profile
Single Sign-On Third-Party Services
If you use a third-party service such as Google to sign into the App, your use of such services is subject to their respective privacy policy: Google.
Application Data
If you use our App, we may also collect the following information if you choose to provide us with access or permission:
Geolocation Information
We may gather your location data when you enable location tracking, either continuously or while you are using our App, to access tournaments near you. If you want to disable this feature, you can do so in your device's settings.
Mobile Device Access
We may require access to your device's camera, photos, Google account, notifications and other features. If you want to disable these features, you can do so in your device's settings.
Push Notifications
We may send push notifications regarding your account or tournament updates. If you want to disable this feature, you can do so in your device's settings.
We do NOT:
- Sell or share any information collected above
- Collect data from users who only visit our Website
However, we reserve the right to update our practices in the future in order to improve user experience, monitor engagement, or enhance functionality. Any such updates will be reflected in a revised version of this Privacy Policy, with the ability to opt-out.
2. Third-Party Services
By using the App, you consent to the sharing of your data with trusted third-party vendors and collaborators such as Google, DUPR, Stripe, and Challonge that help us provide you with the App's services, such as data storage and hosting, features and integrations in the App experience such as Dupr account ratings, insights into how often the App is used and how to improve the App experience, as well as is necessary to comply with applicable law and regulations in the State of Georgia where the App is hosted to protect the rights, privacy, safety, or property of you, us, or others.
The data shared may include, but is not limited to, any of the types of information listed above. Each third-party service has its own privacy policy, which may differ from ours. We encourage you to review them:
We are not responsible for their data handling practices.
3. Data Collection and Tracking Tools
As part of our App services, we use third-party tools such as Google, DUPR, Stripe, and Challonge to track user interactions. These tools are subject to their own Terms of Service and Privacy Policies, which can be found here:
4. Data Usage
While we do not use or share personal information for marketing purposes, some personal data may be collected or tracked as part of our App monitoring to ensure operational performance and security.
5. How We Use Information That We Collect
We use information that we collect to evaluate trends and improve our App experience.
6. Marketing Communications
We may send you promotional emails, newsletters, or other marketing communications if you have opted in or as otherwise permitted by law. You may opt out of receiving marketing communications at any time by following the unsubscribe link in the email, adjusting your account preferences, or contacting us at support@tourneymate.com.
Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications (such as account notifications, security alerts, or updates about your use of the App).
7. Links to Other Websites
Our website provides links to many other websites. We are not responsible for the content or privacy practices of other websites.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need the data, we securely delete or anonymize it.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
10. Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the revised policy on this page and updating the "Last Updated" date. Your continued use of the App or Website after changes take effect constitutes your acceptance of the revised policy.
11. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verified parental consent, we will delete that information promptly.
12. U.S. Privacy Rights
If you are a resident of California or any other U.S. state with a comprehensive privacy law (such as Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Florida, Montana, Iowa, Indiana, and Tennessee), you may have certain rights regarding your personal information under applicable state laws. These rights may include:
Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected about you, including how we use and share that information.
Right to Access
You may request access to the personal information we hold about you.
Right to Delete
You can request that we delete personal information that we have collected from you, subject to certain exceptions.
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt-Out
You have the right to opt out of the sale or sharing of your personal information with third parties for cross-context behavioral advertising, or targeted advertising purposes.
We do NOT sell or share your personal information as defined under applicable state privacy laws.
Right to Data Portability
You may request a copy of the personal information you provided to us in a readily machine-readable format.
Right to Limit Use of Sensitive Personal Information
You may request that we limit our use of sensitive personal data to what is necessary to provide the requested services.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
13. How to Exercise Your Rights
To submit a request related to your privacy rights, you may contact us at:
Email: admin@tourneymate.com
To protect your privacy, we may verify your identity before fulfilling your request. Authorized agents may submit requests on behalf of a resident where allowed by law and with proper documentation.
We will respond to your request in accordance with the timelines and procedures required under applicable state privacy laws.